At FixFy.in, we value your time and strive to provide reliable services. To ensure fairness for both our customers and service providers, we have a simple cancellation policy:

1. Free Cancellation (Within 30 Minutes):

   • If you cancel a booking within 30 minutes of placing it, no charges will apply.

2. Same-Day Service Cancellation:

   • If you cancel the service after the technician/professional has been assigned, a minimum visiting charge may apply.

3. Last-Minute Cancellation:

   • If our professional has already reached your location, the full visiting charge will be applicable.

4. Rescheduling Option:

   • Instead of canceling, you can reschedule your service once for free (up to 12 hours before the scheduled time).

5. Service Provider Delay / Unavailability:

   • If we are unable to provide the service at the confirmed time due to unforeseen reasons, you will receive a full refund (if any advance payment is made) or a reschedule option at your convenience.

6. Refund Timeline:

   • Any approved refunds will be processed to your original payment method within 5–7 working days.